Frequently asked
The honest answers.
The questions caregivers actually ask. If yours isn’t here, the answer is probably “email us” — and we’d like to add it.
Section 1
General questions
LabyrinthKey is a small, non-commercial team building AI tools for the people doing the hardest, least-celebrated work in care. Our first product, KeyAide, is an AI-powered platform that supports caregivers of neurodivergent individuals — providing personalized guidance, evidence-based resources, and a growing library of focused tools for daily caregiving challenges.
Yes. All ten tools are free during our alpha period. No paywall, no premium gate, no credit card. The tools are non-commercial — we don’t charge users, run ads, or sell your information, and there is no plan to put any of this behind a paywall.
Yes. We prioritize privacy and data protection. Conversations are private and encrypted, we never sell or share your information, and we do not train AI models on your stories. If you turn on memory, KeyAide remembers details you choose to share so you don't have to repeat them — and you can view, export, or delete everything at any time from Settings. The standalone tools (like the IEP Translator) don't store what you paste into them.
No. KeyAide is not a substitute for professional medical advice, diagnosis, or treatment. Always consult qualified healthcare providers for medical concerns. KeyAide helps you understand information, prepare for appointments, and organize your caregiving — not replace clinical care.
Use the feedback option within the app, or email us at support@labyrinthkey.ai. We read every message and use feedback to continually improve the platform.
KeyAide is designed for day-to-day caregiving support, not crisis intervention. In a crisis, please contact your local emergency services or a crisis hotline immediately. KeyAide can help you locate relevant resources and hotlines when you need them.
KeyAide doesn't directly facilitate peer connections, but it can suggest relevant support groups, local resources, and ways to connect with other caregivers in your area.
Section 2
KeyAide tools
KeyAide includes a growing suite of specialized tools: Email Writing Helper (drafts to schools and providers), Appointment Preparation (agenda + question lists), Medical Jargon Decoder (plain-language clinical translations), Behavior Logger (track patterns over time), Research Finder (evidence-based summaries), IEP Translator (jurisdiction-aware for 20+ countries, with live legal citations for signed-in users), Connect the Dots (visual mapping canvas), Care Playbook Generator (shareable guides), Visual Supports (routine cards, schedules, and social stories), and Read Aloud Library (save replies as audio). All ten are free.
Connect the Dots is a visual diagramming canvas that lets you map relationships between your child's behaviors, triggers, environments, and outcomes. Create nodes (color-coded by type), connect them with arrows, and save or download your diagrams to share with teachers, therapists, or your care team. It's fully interactive and works in your browser — no software to install, no account required to start.
The IEP Translator converts complex education-plan language into plain language a parent can act on. It supports 20+ countries with region-specific legal context — including the United States (with state-level regulations), Canada, the United Kingdom, Australia, and more. You can also enter your child's age so explanations are appropriately calibrated.
The alpha is deliberately small and cheap to run. Every conversation’s cost is metered against a maintained rate table, so we always know what the product costs to give away — that discipline is what makes “free” a promise we can keep rather than one that quietly expires. The work isn’t paid for by user fees, advertising, or selling your data. We aren’t soliciting donations, and you never have to pay anything to use any tool.
Whenever you’re ready.
KeyAide is free. No login wall, no medical claims, no judgment. Just a careful voice in your corner when you need one.
Walking the labyrinth, together